PICKR DOCUMENTAZIONE

Pickr è un'app intelligente di prelievo magazzino per Linnworks. Trasforma i tuoi ordini aperti in liste prelievo ottimizzate con scansione codici a barre, sincronizzazione in tempo reale, gestione team, segnalazione problemi stock e dashboard analitica live. Disponibile su web, iOS e Android.

Installation

Passaggio 1: Autorizza Pickr in Linnworks

Navigate to the Linnworks App Store and click Authorise. Pickr will request the following permissions from your Linnworks account:

Passaggio 2: Crea il tuo account

After authorising, you'll be redirected to create your Pickr admin account. Enter your:

• Company name — this creates your tenant (company workspace)
• Your name and email
• Password — this will be your admin login

Your account is now active with a 14 giorni di prova gratuita. Nessuna carta di credito richiesta.

Primo accesso

Go to app.getpickr.app and sign in with your email and password. As an admin, you'll have access to:

• Pick List — the main warehouse picking interface
• Dashboard — live stats with auto-refresh
• Analytics — detailed performance reports and stock issues
• Team — user management and zone assignment
• Settings — Linnworks connection, zones, billing, preferences

On first login, you'll be asked to select your warehouse location from the list of stock locations imported from Linnworks.

Installa sui dispositivi dei picker

Share app.getpickr.app with your warehouse team. Pickr runs on any device:

The PWA (Progressive Web App) version works offline and receives automatic updates. Native app store versions are also available.

Connessione Linnworks

Your Linnworks connection is configured automatically during installation. To check the connection status, go to Settings → Connessione Linnworks.

The status indicator shows:

• Connected (green) — Pickr can communicate with Linnworks
• Disconnected (red) — click "Test Connection" to re-establish

Pickr reads your stock locations from Linnworks and displays them as selectable warehouses. Orders are fetched from all open orders in the selected location.

Zone magazzino

Come funzionano le zone

Zones group pick list items by the prefix of their bin/rack location code in Linnworks. For example:

Pickr reads each item's bin location from Linnworks and groups them into your defined zones. Pickers can filter the pick list by zone using the zone pills at the top of the screen.

Configurare le zone

Go to Settings → Zone magazzino. Select the warehouse location, then for each zone:

1. Click + Add Zone
2. Choose an emoji icon (6 categories available)
3. Enter a name (e.g. "Basement", "Hanging Room")
4. Enter a bin prefix — 1 to 3 characters matching the start of your bin codes

Zones are per-warehouse, so different locations can have different zone configurations. Items whose bin code doesn't match any zone prefix appear ungrouped at the end of the pick list.

Posizioni nascoste

If you have stock locations in Linnworks that shouldn't appear in Pickr (e.g. returns, quarantine, damaged goods), hide them in Settings → Warehouse Locations. Hidden locations won't appear in the picker's location selection screen.

Impostazioni predefinite

Configure default picking behaviour in Settings → Impostazioni predefinite:

Ruoli

Pickr has two user roles:

Invitare utenti

From the Team page:

1. Click + Invite User
2. Enter their name, email, and role (Admin or Picker)
3. They'll receive an invite link to set their password

Once set up, they can log in at app.getpickr.app from any device. Sessions persist across visits — users only need to sign in once per device.

Assegnazione zone

Admins can restrict pickers to specific warehouse zones. In the Team page, edit a user and enter comma-separated zone prefixes in the Assigned Zones field:

AA,AB,AC

That picker will only see items in their assigned zones. Leave the field empty to allow access to all zones. This is useful for large warehouses where pickers work in dedicated areas.

Tema

Each user can switch between dark mode and light mode in Settings → Account → Appearance. The preference is saved per-user and syncs across all their devices.

La lista prelievi

After selecting your warehouse location, the pick list shows all open Linnworks orders. Items are aggregated by SKU across all orders — if the same item appears in 5 orders, you'll see it once with a quantity of 5. This minimises walking by letting you pick all of one SKU at once.

Each pick list item displays:

• Product image (cached for fast loading)
• SKU (monospaced, easy to read)
• Product name
• Bin location badge
• Order count (how many orders need this item)
• Picked / Total quantity counter
• PICK button and Annulla button

Ottimizzazione percorso

When sort mode is set to Bin Location (the default), Pickr sorts items using a zigzag walk pattern:

• Even-numbered aisles are sorted ascending (A01 → A02 → A03)
• Odd-numbered aisles are sorted descending (A03 → A02 → A01)

This means pickers walk down one aisle and up the next, never backtracking. This pattern can reduce walking time by up to 40% compared to a simple sort.

The walk-path parser recognises common bin code formats including AA01, A-01-03, AB01-12, and similar patterns.

Scansione

Pickr supports two scanning methods:

Hardware Barcode Scanner

Connect a USB or Bluetooth barcode scanner to the device. It works as a keyboard wedge — scanned barcodes are automatically entered into the search field and the matching item is found instantly.

Camera Scansione

Tap the camera icon in the scan bar at the top of the pick list. Point your phone or tablet camera at the barcode — it's detected automatically using the device's built-in camera. The camera scanner supports EAN-13, UPC-A, Code 128, and other common barcode formats.

Multi-Quantity Prelievo

When you pick an item with more than 1 unit remaining, a quantity popup appears with options:

• 1 — pick a single unit
• Half — pick half the remaining quantity
• All — pick all remaining units
• Custom — enter any number using the stepper or number input

For items with only 1 remaining, the PICK button picks immediately without showing the popup.

Prelievo Items

Tap the PICK button to mark an item as picked. The quantity counter updates, a confirmation sound plays, and on mobile devices you'll feel a haptic vibration.

Changes sync across all devices within 30 seconds. When one picker marks an item, all other pickers see the update. This prevents double-picking when multiple people work simultaneously.

Fully picked items move to the bottom of the list with a green "Done" badge.

Annulla

Tap the ← Annulla button next to any item to reverse the last pick. The quantity counter decreases and the item returns to its unpicked state. Every undo is logged in the audit trail with the user, SKU, and timestamp.

Completare ordini

When all items across all orders are fully picked, a "Complete All Picked" button appears at the bottom of the screen. Tapping it triggers the following actions for each completed order:

1. ChangeOrderTag — tags the order in Linnworks
2. SetPickListPrinted — sets the pick list printed flag
3. Extended Properties written to the order:
   • PickedBy — name of the picker
   • PickedAt — date and time of completion
   • PickedVia — "Pickr"
4. Audit log entry recorded with full details

Feedback sonoro e aptico

Pickr plays distinct audio cues so pickers can stay focused without constantly checking the screen:

On mobile devices, haptic vibration accompanies each sound. All sounds are generated using the Web Audio API — no external audio files are needed.

Reporting Problemi di stock

While picking, pickers can report problems by tapping the ⚠ warning icon on any item. Available issue types:

Each report logs the SKU, bin location, quantity, picker name, timestamp, and optional notes.

Managing Problemi di stock

Admins can view all reported issues in Analytics → Problemi di stock. The tab shows:

• Open — unresolved issues requiring action
• Resolved — issues that have been addressed
• All — complete issue history

For each issue, admins can:

• Resolve — mark as handled
• Recount (for Mancante / Wrong Qty) — creates a new recount task and resolves the original issue

Dashboard live

The admin dashboard (Dashboard tab) provides real-time visibility into picking activity:

• Auto-refreshes every 30 seconds with a pulsing "Live" indicator
• Today's progress — items picked, orders completed, active pickers
• Progress ring — visual representation of daily picking activity
• Active picker names — see who is currently working
• Manual refresh button for immediate updates

Analytics Report

The Analytics tab provides comprehensive performance data:

• Summary stats — total orders, items picked, active pickers
• Prelievo efficiency — items per order, orders per picker, average daily items, top picker with 🏆 badge
• Per-picker breakdown — individual performance table
• Daily activity chart — 14-day trend visualisation

Filter by period: Today, This Week, This Month, or All Time.

Audit trail

Every action is logged to the audit trail with full context:

• Who — picker name and email
• What — action type (PICK, UNDO, ISSUE)
• Item — SKU, product name, bin location
• Orders — which order IDs were affected
• Quantity — how many units were picked
• When — exact timestamp

Prezzi & Plans

All plans include: unlimited orders, all features, all platforms (web, iOS, Android), real-time sync, and priority support.

Gestire fatturazione

Admins can manage billing in Settings → Billing & Subscription. The section shows:

• Current plan status (Trial / Active / Expired)
• Trial days remaining
• User count and monthly total
• Subscribe button — opens Stripe Checkout with secure payment
• Manage Subscription — opens Stripe portal (update card, view invoices, cancel)

Stripe handles all payments securely. Pickr never stores credit card information. Promotion codes can be applied during checkout.

Security

Funzionalità Linnworks Used

Pickr integrates with the following Linnworks API features:

Support

For help, questions, or feature requests:

• Email: [email protected]
• Website: getpickr.app

We typically respond within a few hours during UK business hours (Monday–Friday, 9am–5pm GMT).

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